Shipping policy

All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

All domestic orders are shipped via USPS, UPS or FedEx.  Shipping charges for your order will be calculated at checkout.

International Shipping

We do not currently offer international shipping. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition.  We will refund the full order amount minus the return shipping costs. 

In the event that your order arrives damaged in any way, please email us as soon as possible at shop@rareearthmercantile.com with your order number and a photo of the item’s condition.

Click here to view our full Return Policy:

https://rareearthmercantile.com/pages/refund-policy

If you have any additional questions, please don't hesitate to contact us at shop@rareearthmercantile.com.